Does AmTrust pay their employees well?

According to anonymously submitted Glassdoor reviews, AmTrust employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AmTrust. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at AmTrust?

67% of AmTrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AmTrust 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at AmTrust?

Claims Adjuster (81) , Software Engineer (34) , Underwriter (32) , Business Analyst (20) , Manager (18) , Underwriting Assistant (18) , Claims Assistant (16) , Claims (15) , Senior Claims Adjuster (15) , Senior Underwriter (15) , Claims Examiner (13) , Customer Service Representative (13) , Analyst (12) , Business Systems Analyst (12) , Director (12)

What are the pros of working at AmTrust according to real employee reviews?

"Benefits are good" ((in 95 reviews)); "Great people to work with and very flexible" ((in 85 reviews)); "Good hours and pay is ok" ((in 69 reviews)); "Work/life balance is great which helps decrease burnout and improves work quality." ((in 60 reviews)); "Overall benefits are decent but time off is top of market." ((in 42 reviews))

What are the cons of working at AmTrust according to real employee reviews?

"Management is poor and unorganized" ((in 95 reviews)); "No training and no advancement" ((in 52 reviews)); "The managers don't really have a grasp on what their subordinates do in order to provide accurate compensation." ((in 50 reviews)); "Disconnect from Middle and Upper management." ((in 40 reviews)); "No communication on how or why things are done." ((in 26 reviews))

What are employees saying about AmTrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AmTrust layoffs and their outlook for job security at AmTrust in 2026.

What AmTrust locations have received the highest employee ratings?

Melville , Philadelphia , Scottsdale , Nashua , Boston , South Jordan , Princeton , Southington , New York , Jersey City

AmTrust reviews

3.8

67% would recommend to a friend

(877 total reviews)

Barry D. Zyskind

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

877 reviews

2.0

Jan 12, 2018

Financial Analyst

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance, a lot of PTO and holidays, friendly coworkers

Cons

Place falling a part, management doesn't know what they are doing and withhold knowledge to protect their jobs, so as an analyst i spend a lot of time finding out about problems late simple because manager didn't pass information to me or forgot to include me in an email distribution list or didn't extend the invite to the meeting. Company also has no employee training program, I am Certified Excel Expert with expertise in SQL, VBA, and Access as well; I tried to pass this knowledge to other employees but HR didn't want to set up training classes so other employee could learn from me. Company never sent me to any seminars or any kind of training, I almost had to blackmail my manager to send me to the 3 days long seminar with the threat of leaving the company all together. HR is also none existing, I worked for the company for over a year and didn't even get new employee orientation, It had to talk to 5 different employees to just find out where HR sits and how to reach them.

AmTrust Response

8y

Thank you for your feedback. Please be assured that you can discuss any issues, concerns, or career challenges you are experiencing with our HR team in complete confidence. To reach out, please contact AmTrustCareers@amtrustgroup.com or meet directly with your regional HR representative. You can be assured that AmTrust remains financially strong and stable by visiting http://ir.amtrustfinancial.com/releases.cfm, where you can also read the company’s response to recent news reports.

5.0

Aug 17, 2020

Great support during pandemic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

AmTrust has really impressed me with the support they've offered during this pandemic. I haven't had to worry about coming to the office since we're allowed to work remotely. Management has been extremely flexible with the shifting schedules.

Cons

I wish merits / bonuses were more prevalent / available this year, but to be honest I can't expect an outflow of extra cash when the economy is so unstable. If anything, while it sucked that we didn't get any, it's almost reassuring to know AmTrust took a step back to reassess.

AmTrust Response

5y

Thanks for the kind words! We appreciate you taking time to leave a review. It’s reviews like this that help us become a better company.

2.0

Aug 7, 2020

Only if you're desperate for work

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great holiday schedule, that's it

Cons

This is the only company I've ever worked for where I feel like management is working against me. The standards remain so high yet they give you virtually no tools to succeed. The claims system feels like it is from the early 2000s. They just "upgraded" part of the system but it is actually worse than it was before. Management is completely out of touch with reality and employees are set up to fail. They recently furloughed many employees and the rest of us have caseloads at 160+. Despite that they push forward with ridiculous projects. We are constantly reminded that our activity is being monitored. Raises were canceled this year. Bonuses were a joke. Morale is incredibly low yet management says and does nothing. Most of us would leave if any other companies were hiring. Just an awful place to work.

AmTrust Response

5y

Thank you for leaving your feedback sharing your perspective. We’re continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. We want you to feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com.

Viewing 16 - 18 of 877 Reviews

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Only if you're desperate for work

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