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      AmTrust

      Engaged Employer

      AmTrust reviews

      3.8

      67% would recommend to a friend

      (882 total reviews)

      Barry D. Zyskind

      73% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      882 reviews
      4.0
      Nov 6, 2017

      2 year employee

      Software quality assurance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amtrust is a large company that tried to accommodate the fact that their employees have lives and lives have emergencies. They take care of us as best they can for being so large

      Cons

      Individual experiences can vary from department to department. There can tend to be a lot of managers in positions that they shouldn't be in.

      avatar
      AmTrust Response
      8y
      We work hard to provide a supportive work life balance and we want all our employees to be the best version of themselves not just at work but at home and in their communities. We appreciate your feedback and if you would like to discuss further please contact AmTrustCareers@amtrustgroup.com.
      2.0
      Oct 18, 2017

      This place is a mess! (Underwriting Department)

      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty flexible if you have to work from home or alter your schedule to accommodate an appointment. Coworkers are nice.

      Cons

      Huge miscommunication between management and the team. Guidelines and directive constantly change without the team being notified. Management only concerned about $ being made (premiums) all day everyday to the point that they constantly nag and harass you to "being in the big bucks". AmTrust compared to other carriers sucks when it comes to pricing, guidelines and coverage offered. Management will be quick to turn on you and bend over backwards for a broker/agent if they complain about something. Computer systems and servers always crash and practically never work properly. Company doesn't provide office supplies.

      2.0
      Oct 2, 2017

      Mostly good people, but Executive Leadership is dysfunctional

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Potential Growth opportunity - Lots of Autonomy - Things are so dysfunctional that if you can demonstrate competency, you will advance quickly

      Cons

      Very political at the Executive level with many of the folks in roles they may have been good at as a company with $500M in written premium, but not as one with $9B in written premium. Most acquisitions were not integrated properly and most back end processes are poor (and highly decentralized). True leadership is really missing - Corporate Communications are lacking and the CEO is a recluse, not a leader of a Fortune 500 company (try to find a picture of him online).

      avatar
      AmTrust Response
      8y
      Thank you for taking the time to provide feedback about our organization. We are a growing organization and are always looking for ways to ensure our employees feel valued and respected. We wish you the best in your future endeavors.
      Viewing 184 - 186 of 882 Reviews
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      Glassdoor has 1,443 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.