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      AmTrust

      Engaged Employer

      AmTrust reviews

      3.8

      67% would recommend to a friend

      (882 total reviews)

      Barry D. Zyskind

      73% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Senior management

      AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      882 reviews
      5.0
      Aug 17, 2020

      Great Management Makes All the Difference

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The biggest Pro: VERY generous PTO and holiday schedule makes for a great work-life balance. My direct managers have made all the difference. I always know where I stand and what is expected of me. In addition, they are willing to teach me anything I need to know to succeed and they will coach me along the way. - Office culture is good, mostly positive. - I have found that most managers are pretty flexible with schedules if you have a doctor's appointment or something similar, as long as you are getting your work done. Other posts have mentioned a lot of layoffs, no raises this year, disappointing bonuses, and increased workload. I am thankful that bonuses were still given out, despite the pandemic. I think AmTrust is doing the best they can for employees during this time. Layoffs are an unfortunate reality of the current economic situation; This is not an AmTrust-specific problem.

      Cons

      I would like the ability to work from home permanently, maybe going into the office once a week post-covid.

      avatar
      AmTrust Response
      5y
      We appreciate you taking the time to share your experience at AmTrust. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort.
      2.0
      Jan 30, 2020

      Unprofessional Management

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, work from home 2-3 days/wk, excellent PTO

      Cons

      Management is very clickish and unprofessional. They make everyone with experience appear as though they do not know what they are doing. They will write you up for irrelevant things so when it's time for a raise or promotion they have a reason to deny you that benefit. The work is tedious and you have to write a request and report for basic claims handling. There is no work life balance as the claim counts are too high. The supervisors do not know any more than you, they are not helpful and treat you based on how much they like you not how much you know.

      2.0
      Jan 25, 2020

      It's a job.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and not paying for parking.

      Cons

      No consistency, revolving door of employees, people will throw you under the bus and get away with it. Pay can be better and if the new employee is making more with less experience is a problem.

      Viewing 286 - 288 of 882 Reviews
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      Glassdoor has 1,444 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.