Amazon Cloud Support Engineer reviews

4.1

66% would recommend to a friend

(636 total reviews)
avatar

Andrew Jassy

78% approve of CEO

75% positive business outlook

Cloud Support Engineer employees have rated Amazon with 4.1 out of 5 stars, based on 636 company reviews on Glassdoor. This indicates that most Cloud Support Engineer professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Cloud Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

636 reviews
3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

1. If you're new grad/career pivot whatever you don't have YOE in IT, Start your first career in IT as Cloud Support Associate first. 2. The best WLB. But the pay is lower than average engineering role in Amazon. What I heard is CSE is the lowest paid engineer in Amazon.

Cons

1. This will be the first likely job to be replaced by AI. 2. Technical depth needed for this job is very low. 3. Technical Support Engineer role is not highly demanded in the IT job market.

5.0
Nov 15, 2025

Company feedback

Recommend
CEO approval
Business Outlook

Pros

Work life balance being in support no body checks you beyond your working hours

Cons

Working on same repetitive task

Viewing 13 - 15 of 636 Reviews

Glassdoor has 251,982 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.