Amazon Cloud Support Engineer reviews

4.1

66% would recommend to a friend

(635 total reviews)
avatar

Andrew Jassy

78% approve of CEO

75% positive business outlook

Cloud Support Engineer employees have rated Amazon with 4.1 out of 5 stars, based on 635 company reviews on Glassdoor. This indicates that most Cloud Support Engineer professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Cloud Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

635 reviews
5.0
Sep 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Learn new things in a fast way

Cons

Bit Pressure because customer facing

3.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Pay, extra benefits as points which are redeemable, good learning and growth opportunities, free AWS cert reimbursements, phone internet wifi bills reimbursements

Cons

No amazon vouchers, no work life balance, a lot of internal politics when it comes to promotion after CSE-I, low ratings in support means your performance impacted at high level even if you are wrong, over customer obsessed not considering employee's mental health

3.0
Aug 20, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good pay No rotation shifts

Cons

Work pressure No work life balance

Viewing 22 - 24 of 635 Reviews

Glassdoor has 251,997 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.