Amazon Customer Service Associate reviews

3.8

70% would recommend to a friend

(1,817 total reviews)
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Andrew Jassy

67% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,817 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jun 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Stress free environment with an amazing guidance made me one of the good performer in this company. Express our talent and stand high on the floor!

Cons

Salary is a bit concern, but Amazon is a great step for beginners.

3.0
May 17, 2012
Recommend
CEO approval
Business Outlook

Pros

At this call center they hand out candy every once and a while. You can decorate your desk any way you like. They give out food for certain holidays/occasions. Most everyone is nice and the pay is good for the area.

Cons

Communication is pretty poor and they focus a lot on statistics. They watch your time closely.

4.0
May 9, 2012
Recommend
CEO approval
Business Outlook

Pros

No Dress Codes. They will never kick you out unless or until you're not inclines toward that. You'll always remain visible. No bias. Fair Decisions. Best management team. Awesome strategies. Tech oriented. No website restrictions. You can listen music. A lot of fun activities. Home to office pick up and drop. Floor walk done by senior management every day. Earth's most customer-centric company

Cons

You'll have to prepare yourself for any kind of assignment. Coffee machines are not as good as Facebook and Google. Frugality is the main principle. Ubuntu will be the working environment.

Viewing 1813 - 1815 of 1,817 Reviews

Glassdoor has 251,893 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.