Amazon Customer Service Associate reviews

3.8

70% would recommend to a friend

(1,816 total reviews)
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Andrew Jassy

69% approve of CEO

57% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,816 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Aug 20, 2011
Recommend
CEO approval
Business Outlook

Pros

decent pay. good training. fun people to work with. good benifits and stock options after full time.

Cons

schedules are not that great. you get schedules by bidding for them - if you dont have great scores you get bad hours. cant take time off if you dont have any banked. it is a call center - its not for everyone.

Viewing 1816 - 1816 of 1,816 Reviews

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