Amazon Customer Support reviews

3.1

37% would recommend to a friend

(58 total reviews)
avatar

Andrew Jassy

43% approve of CEO

39% positive business outlook

Customer Support employees have rated Amazon with 3.1 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Support professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
1.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

good company with great salary

Cons

bad company very bad work culture

5.0
Jun 18, 2025

good people

Recommend
CEO approval
Business Outlook

Pros

lots of oppurtunity for growth

Cons

requires lots of inbound and outbound calls

Viewing 1 - 3 of 58 Reviews

Glassdoor has 251,782 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.