Question 1

Is Amazon a good company to work for as a Customer Support?

Accepted Answer

Customer Support professionals working at Amazon have rated their employer with 3.1 out of 5 stars in 58 Glassdoor reviews. This is a lower than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Customer Support Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Customer Support interview questions at Amazon.

Question 2

Does Amazon pay Customer Support employees well?

Accepted Answer

Customer Support professionals rate their compensation and benefits at Amazon with 3.7 out of 5 stars based on 58 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Support salaries at Amazon.

Question 3

How happy are Customer Support professionals working at Amazon?

Accepted Answer

37% of Customer Support employees at Amazon would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Customer Support professionals have also rated Amazon with a 2.8 rating for work-life-balance, 2.9 rating for diversity and inclusion, 2.8 rating for culture and values and 2.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Amazon?

Accepted Answer

Warehouse Associate (11123), Warehouse Worker (6916), Associate (6213), Software Engineer (6182), Area Manager (5707), Software Development Engineer (SDE) (3521), Fulfillment Associate (3412), Software Development Engineer (3185), Customer Service Representative (3048), Program Manager (2484), Operations Manager (2300), Customer Service Associate (2220), Sortation Associate (1869), Manager (1455), Process Assistant (1422)

Question 5

What are the pros of working at Amazon according to real employee reviews?

Accepted Answer

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19449 reviews)); "good benefits you have to get good benefits because everything else at amazon is terrible!!" ((in 13301 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7725 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5801 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4892 reviews))

Question 6

What are the cons of working at Amazon according to real employee reviews?

Accepted Answer

"You do work bloody hard and very long hours so there is no work life balance" ((in 10098 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7037 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 6655 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5202 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2429 reviews))

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