Amazon Flex reviews

3.4

60% would recommend to a friend

(4,580 total reviews)
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Jeff Bezos

46% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Oct 30, 2017

Amazon Flex Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I didn’t find any pros . It took me two weeks to finally get an offer that was within the time period that I had selected to work .

Cons

Arrive at the warehouse for my first drive and there were two other new people one ahead of me one behind me . They say the warehouse pick up should be 15 to 20 minutes . It was so unorganized. All three of us knew people needed help and every five minutes we had to run and find an employee I would come over answer question and walk away . After 50 minutes I was so frustrated, I finally said to one of the employees just take the packages out of my car. I can’t scan the rest of this, I’m ready to leave . The other two employees were also they’re having problems as well . I was told to just take the 1/4 of the packages that you were able to scan and go deliver them now . So I follow the GPS arrive at the first location , and it was the packages that I was not able to scan and I did not have in my car . I called support and they told me that I had to go in my app to the returned item and click on missing package. Finally after doing this 20 times I got a message on my app saying returned to the warehouse . So now I drove 45 minutes in rush-hour back to the warehouse and had to wait a half an hour in line . There was about a two hour wait of other drivers waiting to get into the warehouse to pick up their packages lined up all the way down the road . No one was interested in helping me with the returns . Finally arrived after the counter the 15 packages told them that this was such a mess and they said you’re free to leave .

3.0
Oct 28, 2017

Good pay, flexible schedule but needs work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is great, around $25/hr in San Francisco area. Flexible scheduling. It’s Amazon. You could see their warehouse and talk to amazon employees.

Cons

Very difficult to accept blocks. You don’t know when blocks are posted so you constantly have to refresh until you see blocks, but then others are trying to get the same block so you’re basically having a race with other drivers to accept blocks. Some people use bots to auto accept blocks, which is not fair and they should be banned.

2.0
Oct 25, 2017

Don't bother.

Recommend
CEO approval
Business Outlook

Pros

From what I can see....none

Cons

First day.turn up in time.told there's no work.told to wait around in case work come available.no gaurentee. phone call would have saved me a 35 minute drive/£23 out of pocket.

Viewing 4420 - 4422 of 4,580 Reviews

Glassdoor has 7,309 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.