Amazon Flex reviews

3.4

60% would recommend to a friend

(4,577 total reviews)
avatar

Jeff Bezos

46% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Sep 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Flex is constantly learning new ways of evolving and through this some changes have come about e.g the app is getting easier to use and navigation improved also time consuming factors cut out.There is a bonus introduction with flex and drivers who perform well can be honoured from time to time.

Cons

Although they seemed to be getting the message better from past and present workers they still have a poor concept of what can be achieved in 4 hours or less so this makes people look elsewhere inevitably. There is not good job security at flex even if told not to look as full time people still rely on their incomes which they dedicated their time on.The reason for this is that Amazon like any great company believe that people are easy to find for work anytime anyplace although good people maybe not so easy which is typically left to the wayside classic trait of profit striving organisations. Delivering takes skill and patience not just a set of keys would you believe and seeing as people are willing to sacrifice their free time and their carers for Amazon's profit they really should treat worthy people with respect and chop away the sponges who turn up for a free meal ticket which we see all too often in the UK. Maybe if they restructure things more fairly it could work it does depend on which depot you work from which I noticed some are more dedicated to making amazon better to work for than others .

2.0
Sep 22, 2017

Automated dismissal : unfair and hurtful.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working and good rate of pay while it lasts.

Cons

Despite human beings in Support reassuring you that traffic conditions and app errors slowing you down, will not reflect in your history, it does. I worked several hours unpaid overtime trying to fulfil Amazon's commitments. Some parcels were minutes late. This was due to the Amazon app sending me miles out of my way in rush hour. I got terminated for the parcels in that block. I'm very upset as I worked damned hard. I take customer care very seriously.

1.0
Sep 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Being able to pick when you want to work

Cons

No communication with amazon flex when they don't pay you sent 37 emails in 5 days and no reply to anyone wanting to help me since I am missing £234

Viewing 4435 - 4437 of 4,577 Reviews

Glassdoor has 7,306 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.