Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,306 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (633) , Independent Contractor (146) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 741 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 324 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 235 reviews)); "Great Flexible Schedule for any college student, tips are good too if you get the write blocks." ((in 165 reviews)); "Nice people at the work" ((in 62 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 108 reviews)); "No benefits and use your own vehicle." ((in 74 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 41 reviews)); "Extremely disorganized; no training." ((in 28 reviews)); "Short break and not a lot of hours" ((in 25 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,577 total reviews)

Jeff Bezos

46% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,577 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

2.0

Sep 20, 2017

DO NOT use this as a long term employment option!!!

Driver

Recommend

CEO approval

Business Outlook

Pros

Pay, work from car, outdoors,

Cons

Unstable, wear and tear on your vehicle, no benefits. This is NOT a reliable source of income. I was using this in between jobs. I had %100 reliability rating and worked hard every day 2 4 hour blocks a day (40 hrs per week). All the sudden no explanation nothing I stopped getting blocks everyday. Then I would get maybe 1 here or there and low paying blocks. So I went from being able to support my family to fearing the bills coming up! I have a %100 reliability rating and never bring packages back and this is what I get. DO NOT use this as a main source of income. They will cut you off with no rhyme or reason.

1.0

Sep 19, 2017

used to be good.... NOW BAD, Amazon became greedy gives only 1.5 hour slot. read cons....

Driver

Recommend

CEO approval

Business Outlook

Pros

good for part time, and must have another job with this.

Cons

1. I started with flex last december, it was really good in start, amazon pay you $18/hr above this is tips. you have to search a lot in the app to find the block, and that block used to be for 2 yours each, and driver deliver the packages before 2 hours, now seeing this amazon started giving 1.5 hour block, you can imagine by yourself, you should leave your home for job atleast 15 minutes before the time starts, and you can finish hardly in 1.5 hour time if your delivery spots are far. then you come back. to home, and you earn $27 from amazon. Last week i delivered 1.5 hr block and from home to coming back home it took 2.5 hours, i mailed amazon support that pay me for the extra half hour cause they gave me more deliveries than 1.5 hr, they replied you sometime you finish before time and sometime after time. so for me it doesn't make sense that you just waste that much time for 1.5 hour block, it is good if you got 4 or 6 hours block. And you use your own car. most people think its good, but indeed your car is getting millage quickly, it is getting wear and tear. some times delivery is very easy, you just go the house or apartment easily, but sometimes delivery is at third floor of apartments and you have many heavy packages to deliver, so you have to make three rounds from your car. and if the person is not good enough, you even dont get any tip.

1.0

Sep 19, 2017

Worst company I've ever worked for CEMPS UK LTD

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None whatsoever. Total waste of time and energy.

Cons

Lied to from the start. Overworked. Treated like dirt. Never paid properly. Never paid last wage. Cemps UK Ltd

Viewing 4438 - 4440 of 4,577 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

DO NOT use this as a long term employment option!!!

used to be good.... NOW BAD, Amazon became greedy gives only 1.5 hour slot. read cons....

Worst company I've ever worked for CEMPS UK LTD

Top companies for "Compensation and Benefits" near you

Jobs at Amazon Flex