Amazon Flex reviews

3.4

59% would recommend to a friend

(4,573 total reviews)
avatar

Jeff Bezos

45% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Nov 11, 2017

Scam

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Choose your schedule in advance

Cons

3-5 days wasted to sign up You can give your availability in advance, but offers mainly appear last second 2-30 minutes before you have to be at a destination they won't provide until after you accept. Often hit "refresh" button on app for hours without seeing an offer. To date all offers have been for Restaurant delivery during rush hour times and a few for very early morning grocery delivery. Blocks have mainly been 1. 5-2 hours, some 3 and a few 4 hours. Not a single package delivery offer seen to date.

3.0
Oct 18, 2017

Concerned Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work when you want to

Cons

Earrings are good when you get them to pay you I've worked 4 shifts and have only gotten paid for 1 in the last 2 weeks!! I've emailed them 2x a week and still nothing. They don't have a phone number for their workers if something is going on with your pay so you just have to keep emailing them until someone reads your email. The blocks doesn't come to your phone like the app says it does on Fridays you have to keep checking the app every 10 min to see if they put one out

2.0
Aug 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Flex schedule/gig job. Extra side money

Cons

You will find yourself getting a notification to work an hour prior to assigned block. So you drive to warehouse then have to wait to clock in 15 minutes prior to shift. After this you sit in waiting area and wait until sorters distribute items into black plastic carts, about 30 minutes. Mistakes sometimes are made missing or extra package. You scan all packages prior to leaving for this reason. Then must wait another 5 to 10 minutes before leaving warehouse for any corrections. Mind you you're now 45 minutes already into a 2 hour delivery block. You will be late on something. They say call in if this is the case even if you do you might still receive an email questioning your tardiness/unreliability. Also at times drivers are given more than 1 cart of packages to deliver. This too can make you late especially if delivering to apartments. Not worth it if you don't have another source of income don't do this job, side gig only.

Viewing 55 - 57 of 4,573 Reviews

Glassdoor has 7,301 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.