Amazon Flex reviews

3.4

59% would recommend to a friend

(4,573 total reviews)
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Jeff Bezos

45% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
1.0
May 11, 2017

Really Sucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. No bosses breathing down your back

Cons

If you have a bigger vehicle that you get more packages whivh is unfair. All should be equal no matter the size.If you have 52 packages their should be more multiples in deliveries instead of 47 different stops. If you have a 3 hour shift, it shouldnt take more than 3 hours to get done. The pay should increase due to paying for your own gas. By the time your done with gas, you really didnt earn much.

2.0
Jun 27, 2020

Fair pay, enjoyable/difficult job, disastrous customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- I thoroughly enjoy driving. This is a perfect job for people who would like to drive for hours around various parts of your city, like I do. - It's very nice to pick your shift time.

Cons

- Don't expect compensation for overtime work, even when it's completely amazon's fault. - Regardless of your situation (even medical emergencies), you will be penalized if you don't meet amazon's expectations. - More details below: There have been two big instances where I was penalized by amazon when I should not have been penalized: 1. I had an unexpected medical emergency and couldn't make it to a shift on time. I called amazon explaining my situation but they still lowered my "overall standing" (a 'grading scale' that shows amazon whether you're a good employee or not). 2. I finished my shift 2 hours after I was supposed to because amazon was an hour late to giving me my route at the warehouse, AND they gave me extra packages on my route so I had to drive them all back to the warehouse after. I have called twice and emailed three separate times to receive compensation and they keep denying my request. Despite calling and emailing amazon many different times the day of, and days preceding these two events, amazon has done nothing but send me the same email saying I deserve no compensation and should refer to their amazon flex guidelines.

Viewing 58 - 60 of 4,573 Reviews

Glassdoor has 7,301 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.