Amazon Flex reviews

3.4

60% would recommend to a friend

(4,577 total reviews)
avatar

Jeff Bezos

46% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Sep 18, 2017

must love to drive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

you set your own schedule

Cons

they give way too many packages per trip. you will work the entire block time and sometimes over delivering packages. They should split the blocks up. no more than 25 packages per block. it gets really old very fast

1.0
Sep 16, 2017

No. You will not earn the rate marketed.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quick short term money...maybe. Easy. Typically no customer contact. Phone support 'during' a shift is quick response

Cons

Paid by shifts called "blocks." 3, 3.5 or 4 hrs each. NO. They rarely, rarely can be done is time hrs. So you must keeping working/delivering pkgs until complete. I took my A student teen w me 2 Sat. to help sort & move extra fast. We still were over assigned time w Two of us moving fast. Therefore, pay per hour earnings is reduced. Also, if it rains (any weather but sunny) you will drive slower thus earn less per hour. Same with gated neighborhoids, gated tower buildings and similar. Time for entry access and going up elevator is not factored into delivery blocks....again lower pay is absolute! Regardless of weather, it is highly likely you will be loaded with more pkgs n distance to delivery than is literally calculatable possible. Driver support when not on a shift if slow and only by email. 1 or more days response. Worst of all, they Frequently do not read detailed information. I received repeated 'canned msg- auto' email replies to provide more info. I had provided detailed info already. Clearly, original was not read. In the end, they clearly had not read my original emails up front and same day re the below emergency situation. Lastly, NO excuse for legit emergency missing of shift even though I immediately contacted Support to let them know. Odd personal situation w neighbor whicH REQUIRED ME to contact police two days in a row for my SAFETY. These 2 safety issues speaking w police in person caused me to be de-activated for missing my scheduled block.

4.0
Sep 11, 2017

Nice part time gig

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money is good. No schedule. Work only on days when you feel like it

Cons

Some routes are difficult to complete in the allotted time. Routing algorithm sometimes is inefficient or does not work the way its supposed to.

Viewing 76 - 78 of 4,577 Reviews

Glassdoor has 7,306 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.