Amazon Flex reviews

3.4

59% would recommend to a friend

(4,573 total reviews)
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Jeff Bezos

45% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Apr 2, 2018

Not What I Thought

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hours can be flexible

Cons

Very unorganized warehouse Delivery areas not consistent with one another Delivering to bad areas No compensation for mileage Automatically takes customer word if they say they didn't get package Some deliveries were very far, so your pay goes to gas

1.0
Jan 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay was great. I would say I averaged around $32/hour (not including expenses).

Cons

- They literally hire hundreds of workers for a location. - Shifts (blocks) are nearly impossible to get. - They tolerate drivers who cheat by using bots to get their shifts. There were 3 guys at my location (5845 Highland Ridge Dr, Cincinnati) that were ALWAYS there. Their phones automatically gave them shifts, and they weren't even swiping. - No mileage reimbursement, so $32/hour gets reduced when you pay for gas, maintenance, and general wear and tear on your car. - They will fire you using false data. In my case, they told me I missed a 9:30 p.m. shift. I appealed, told them there is no such thing as a 9:30 shift. My appeal was denied. - Don't be fooled, this is hard work. Yes, I enjoyed doing it, but you will have customers who live on a 4th floor of an apartment building that order big bags of dog food and cat litter and such. Youu will sweat doing this work.

1.0
Nov 9, 2017

Terrible Pay and Terrible Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro is that if you are offered decent shifts, and the station is well prepared, you may get a package load that is actually doable within the timeframe you signed up for.

Cons

Picked up a 3 hour shift, and the station gave me a package load that took 6 hours to complete. After I complained to Support, I received a minimal payment to make up for the extra time and the shifts that I was able to pickup were drastically reduced. They will punish you for any problem that comes up, whether its a problem with the system, traffic, or the amount of packages given to you by the station, it will always go back to you. Terrible treatment of their contractors.

Viewing 73 - 75 of 4,573 Reviews

Glassdoor has 7,302 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.