Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,306 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (633) , Independent Contractor (146) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 741 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 316 reviews)); "Flexible schedule enjoyed for self starters and those who prefer to work alone" ((in 231 reviews)); "Great Flexible Schedule for any college student, tips are good too if you get the write blocks." ((in 157 reviews)); "No boss and you can blast your music as loud as you want." ((in 59 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 106 reviews)); "No benefits and use your own vehicle." ((in 73 reviews)); "Rude manager and dont work here" ((in 41 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 26 reviews)); "Really, really, really bad communication and lack of personal approach" ((in 25 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,577 total reviews)

Jeff Bezos

46% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

1.0

Apr 12, 2018

Amazon Flex Is It Worth It My Honest Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible hours,ok pay ,amazon workers majority are friendly

Cons

work is not stable,email support does not help majority of the time,Amazon does not take traffic in consideration,flooded work stations,Plan out drivers are not respected by amazon

4.0

Oct 19, 2017

Driver

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

Being your own boss, flexible hours, and the pay is good.

Cons

Using your own car. Not able to reach a supervisor, or a team leader when something goes wrong. Not able to speak to an ambassador regarding missing packages a customer says they didn't get when you know you delivered it and you know they received it. But yet we get blamed for it. Not sending out reserved blocked when they say they do a few times per week. Not investigating size of vehicle for larger blocks.

3.0

Oct 6, 2017

They're Decent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work when you want. Pays 18/hr

Cons

Wear and tear king At least 35 packages a route 3 hour shifts nearly have the same amount of packages as 4 hours You have to fight hard to get shifts

Viewing 91 - 93 of 4,577 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Amazon Flex Is It Worth It My Honest Review

Driver

They're Decent

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