Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,309 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (634) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 739 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 329 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 222 reviews)); "Flexible schedule to work , great" ((in 161 reviews)); "No boss and you can blast your music as loud as you want." ((in 60 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 107 reviews)); "No benefits and use your own vehicle." ((in 80 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 41 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 27 reviews)); "Really, really, really bad communication and lack of personal approach" ((in 25 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,580 total reviews)

Jeff Bezos

46% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,580 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

4.0

Sep 3, 2025

Decent Pay - Hard Work - Easy to get started

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Individual - you're out delivering by yourself each day Work at your own pace

Cons

Hard work - lifting, walking, running

1.0

Sep 2, 2025

Not worth it

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Job is simple, paid weekly

Cons

Physically demanding, unbelievably unrealistic expectations, if unable to complete routes you will eventually stop getting any routes.

2.0

Sep 1, 2025

It was good but there are a lot of bots getting blocks. Making it somewhat difficult to get jobs.

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

-The money was good, but your car needs to be fuel-efficient. -Blocks are flexible and somewhat predictable, with early-morning, mid-day, and evening.

Cons

- Your driver rating does not matter; if you can't deliver every package, try even if it is not in the best place, they will let you go, and if a package gets stolen, you can always appeal to get it off your rating. - You cannot appeal your termination. - You use up quite a bit of gas in all of your routes.

Viewing 175 - 177 of 4,580 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent Pay - Hard Work - Easy to get started

Not worth it

It was good but there are a lot of bots getting blocks. Making it somewhat difficult to get jobs.

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Jobs at Amazon Flex