Amazon Flex reviews

3.4

60% would recommend to a friend

(4,580 total reviews)
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Jeff Bezos

46% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Aug 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, minimal workload.

Cons

It is difficult to grab the blocks.

3.0
Aug 30, 2025

Job Review

Recommend
CEO approval
Business Outlook

Pros

The shift is for 10 hours and you get paid for the entire 10 even if you finish the work in 8 hours. Plus you can take breaks whenever you want to, there's no one to supervise your every move, they only want you to complete the work within 10 hours.

Cons

Pay isn't enough. And sometimes work can be too much.

1.0
Aug 28, 2025

Support Team in India

Recommend
CEO approval
Business Outlook

Pros

Staff at station have been really nice.

Cons

Flex Support Team is in India and they deliberately destroy Dashboard ratings. They dropped my ratings 4 times for 1 block, you call for help they get mad and retaliate. I noticed if America is at odds with their nation they victimize you. They barely speak English, they don’t want to work, will answer call stay silent on line not talking waiting for you to hang up. Then you call back and this is chewing up delivery time. They target drivers by last name, if it’s Jewish they destroy your ratings and when you look it’s blocks you never worked. October 7th started an onslaught on my Amazon Flex account and they were fool enough to leave their surnames Mohamed, I got so many dings for no reason on ratings, it took a minute to connect that they were retaliating for bombing of Gaza. Now that tarriffs are escalated against India they back to doing it again false reporting in hopes of reducing ratings to lose job. It’s TARGETING! How do you reduce ratings when you were not scheduled for work.

Viewing 178 - 180 of 4,580 Reviews

Glassdoor has 7,309 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.