Amazon Flex Delivery Partner reviews

3.6

48% would recommend to a friend

(27 total reviews)
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Jeff Bezos

77% approve of CEO

49% positive business outlook

Partner/Delivery employees have rated Amazon Flex with 3.6 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Partner/Delivery professionals have a good working experience there. Amazon Flex is rated in line with the average (within 1 standard deviation) by Partner/Delivery professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

27 reviews
3.0
Mar 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Money Takes you to places (most exciting part) Association with A Multi-national Sometimes Blocks finishes well before time Reserved Blocks are Best but Rare Cooperative staff on all stations

Cons

The App can’t avoid Auto-Clickers Hence results in Un-equal Distribution of blocks and leads to Low work-Motivation. Returns to station is complicated.. it doesn’t leave the App and keeps you on road for next 24hours, and you cant further accept blocks. (Sometimes) No Specific times when you’ll be offered Blocks on Friday, as they say. My colleagues receive 22 blocks and at the same time i receive NONE, whole week sometimes. Support team doesnt always call you back, even in desperate situations. Congestion Charge in London will be Paid by Drivers

2.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay and tips on amazon prime delivery. Thirteen pounds per hour plus upto two pounds per drop tip for 2 hour delivery slot. Which can be upto 9 drops. But not all tip, so don't get to happy.

Cons

Can be hard work . Heavy lifting may be involved. Can be challenging at times. Also very strict on time keeping and company policies. Got rid of me without explanation , and I can't find out why because it's all app based and they are poor at replying back to emails. Bad with employees overall.

4.0
Jul 24, 2017
Recommend
CEO approval
Business Outlook

Pros

I have 2 centers close to where I live so I can choose to deliver from either station. The job is pretty simple to perform. (Follow customer instructions on app, if none, then place package out of public view and leave note on app of where you left the package) If you don't feel it is safe to leave the package. DO NOT leave it, take it back or call customer on app. You get to drive around town and visit different neighborhoods. At times there is little to no interaction with the customer. You get paid 2 times a week You can accept"reserved" offers for a future date You can do multiple blocks in one day. Support staff is very helpful and courteous.

Cons

The number of packages you deliver will vary. For example, I have done a 3Hour blocks, where I delivered 50-60 packages in a neighborhood where the drop off locations were all within half a mile radius. There have been times during a 3Hour blocks when I had 21 packages to deliver, but had to drive a bit further to get to the drop off location. Some were businesses so you'll have to park your car roll up your windows and lock your car frequently. Sometimes you'll get 30 packages but with some bulk parcels. Having multiple drop offs in an APARTMENT complex can be a pain so go in to the pick up station KNOWING you'll stop at an appartment complex with 5-8 deliveries. Sometimes the ACCESS CODE given to you by the customer,via the Amazon app, will NOT work. This is when you try and call the customer to let them know they won't get their stuff if you don't get access into the APT. Say you'll have to return the package to the station and won't be receiving it for another day or two, customers will likely answer if you call leave a voicemail letting them know who you are and why you are outside their front door. The route the app gives may be faulty. There have been times when I make my first or second delivery at a house and then 20-30 packages later, I'm driving down the same street but delivering for the house on the other side of the street. So what I RECOMMEND is that you view your map that point the drop off location. If there is a drop off location nearby or literally across the street from where you are, click to reveal the address, then go to LIST and find the address. Click on it to continue delivering to THAT address. That way you save gas and won't have to drive past the same street. Keep a look out for that. Your car might get completely full so I wouldn't recommend bringing a companion along. I've gotten my car full to the point where I couldn't really see my side view and rear view mirror and it was a safety hazard. Since that time I preferred leaving 1 or 2 bulk items to fit ALL packages instead of trying to drive around like that. Very unsafe.

Viewing 25 - 27 of 27 Reviews

Glassdoor has 7,324 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.