Amazon IT Support Engineer II reviews

3.4

82% would recommend to a friend

(41 total reviews)
avatar

Andrew Jassy

61% approve of CEO

59% positive business outlook

IT Support Engineer II employees have rated Amazon with 3.4 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most IT Support Engineer II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

41 reviews
3.0
Jan 28, 2026

It's fine I guess...

Recommend
CEO approval
Business Outlook

Pros

Company is wide-spread allowing for growth if you're willing to take it.

Cons

Company is wide-spread so others are often willing to throw you under the bus to make themselves look better.

4.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good salary - Good compensation - Amazon stocks

Cons

- If the department is not good or the manager is not Human, you will be depressed, demotivated - Not easy to change inside the company between different departments

Viewing 4 - 6 of 41 Reviews

Glassdoor has 251,782 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.