Amazon reviews

3.5

60% would recommend to a friend

(209,753 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
2.0
Aug 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Moves fast and places bets quickly. Opportunities to work in different groups. Leader in multiple markets. Energetic peers. Outside of finance there are some good opportunities.

Cons

Employees are not valued at Amazon and there is no emphasis on making it a desirable place to work, with finance at very bottom of corporate totem pole. If in finance you will spend most of your time chasing bad data and fixing manual processes, and and almost no time on analysis or strategy. Finance roles seen as data aggregation roles, not as analysts or business influencers. Poor finance tools, bad data scattered across groups, hard to get access, ad hoc manual processes. Long hours and high stress. Fast growth has led to hiring whoever is available so if you are unemployed you can get a job at Amazon, but be prepared to work in a dysfunctional group with bad managers where employees are seen as consumable resources, not assets. Weak managers, low job satisfaction, high turnover so constantly doing multiple jobs to cover open heads, long unsatisfying hours. Met many in finance in different Amazon businesses and across the board finance jobs had low satisfaction. High levels of frustration and stress - the faster growing the group the greater the stress. Many folks hired in who don't realize what they are getting into as Amazon desperate to hire then alters roles. Outside of finance, also demanding but met various people who liked their work, but not any within finance. Weekly reporting cycle is also a grind that detracts from value add work (in contrast to monthly reporting in most companies). If you are going to work at Amazon, live in Seattle within walking distance as traffic on city streets has become extremely congested. Stock is minimal until after two years. No comp increases after first year of employment. If stock rises, then no additional stock awards for future years. Talk to actual current employees and not just your interview loop.

5.0
Feb 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Growing business: the company has $150 bn in revenue and still grows 20% a year - many small companies struggle to grow at that rate, but the behemoth Amazon does. This means Amazon is in constantly hiring and promoting its employees, besides there are tons of rotation opportunities (a practice that is encourage by the way). I like the work life balance. I have never witnessed anything absurd like the media reports, though it is a 500,000 employee company so anything can happen beyond what I can see. That said, my work is pretty much ok, I arrive at 9, leave at 6 and I can easily get personal time off if needed.

Cons

No perks compared to other technology peers: "frugality" is one of Amazon's core principles, which means you won't get perks like free food like you do at Google, for example. That said that is pretty much like any non-technology company in America and elsewhere, and I'd rather have the perks converted in higher compensation. The company is not very profitable: don't let the stock price fool you. As a retailer, it operates at razor thin margin, and Amazon never made profits outside the north america segment and AWS. This means the company is exposed to layoffs and sharp stock depreciation in a macroeconomic downturn, which should happen sooner or later.

Viewing 349 - 351 of 209,753 Reviews

Glassdoor has 251,263 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.