Amazon reviews

3.5

60% would recommend to a friend

(209,776 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
2.0
Jun 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Set your own hours (as long as they are available) Decent pay for a work from home job Direct Deposit Customers are mostly nice The goal is to make the Customer happy

Cons

10% discount is low Training is all online and extremely boring 50 hours to train in Phase 1 and Phase 2 They throw you into calls before you complete the training Team Lead is NEVER online when you're working Support team email box is usually full and can 't receive your email Constant technical errors with VPN and phone system Time between phone calls isn't enough to regroup after a difficult call

5.0
Apr 17, 2017

Amazon Operations Manager

Recommend
CEO approval
Business Outlook

Pros

- Growth potential unlimited; I feel well compensated - Amazon hires great people so you have competent managers as peers, up, and down - The interview process is exaxtly as advertised. Its not easy but no mind gales and no surprises.

Cons

-If you aren't prepared to work hard, this is probably not the place for you -If you were entitled in your previous job with parking spaces and corner offices, Amazon is not your company. We don't have them.

1.0
Mar 8, 2017

It's a joke.

Recommend
CEO approval
Business Outlook

Pros

It's a bit above minimum wage. If you're in inbound you have the opportunity to work by yourself. That's about it.

Cons

Oh there's a list. They push safety and teamwork during orientation, but in reality, it's a joke. They don't care. They preach quality not quantity but in reality it's actually the other way around. Huge revolving door. They play favoritism. They claim to call for team lifts if you have to strain your muscles to lift anything to avoid injuries, in reality they will have pregnant women, physically tiny people, or just people in general, most of which aren't taught proper safety procedures, lift and stack packages way heavier than the 50lb limit that we're supposed to get at these centers. For those of us who deal with stealing pallets of packages, they are stacked terribly causing a further danger to those walking past or unloading them at the post office. The pay you receive for the outputted work isn't worth it. Also... If you're assigned to a department that isn't favored by management, your hard work will be ignored, all the while they well be pausing those in their preferred functions. High revolving door for management as well. Managers don't know what they're doing and seem to mess up well working systems. We are told that our ideas well be heard, problems worked on to be fixed, and voices well not be ignored. So not the case..

Viewing 400 - 402 of 209,776 Reviews

Glassdoor has 251,292 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.