Amazon reviews

3.5

60% would recommend to a friend

(209,784 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
2.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

They have great, current internal tools, efficient and helpful AV and if you want to get your hands into new product development across the company, it's available to you.

Cons

Expected to be online 24/7 and respond to text/emails/phone calls any time of the day or night. Cursed if you don't respond to the 1 am email by 8 am because they view everything as an emergency and cursed if you do respond right away, saying you need to get a life. No rewards/incentives for loyalty or meeting deadlines beyond a pizza thrown at the engineers; absolutely nothing for admin support at all. Job offers are given with sign-on bonuses with the agreement to not quit before first year or the bonus is paid back. Managers take advantage of this situation and treat staff like cogs in a machine. Expect to work on holidays, have vacation denied, told that they believe in people standing up for what they believe in and having work/life balance but then shooting all of that down the second a request or issue is brought up such as appropriate work balance or needing time off to take care of a sick family member. Parking is costly and the commute is brutal. If you have a manager from hell, they won't let you transfer internally without that manager's approval so you are stuck or have to resign.

1.0
Jan 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Smart people. Brand recognition when you tell people where you work. Being a part of history. Good salary, (but read below, as the money is definitely not worth what the company asks of you).

Cons

The growth of this company in the Fulfillment world is so fast, that the tools can't keep up. The excel files. The models. The homegrown systems. They are absolutely horrendous. It will take you 60 hours/week to do what it took you 40 hours/week to do in your past life. No matter how fast and efficient and smart you are, it will suck the life out of you. During peak season (Late Oct-Dec), you will work 80 hours/week minimum. Additionally, training is non-existent. You are literally dropped in to a building and left alone. While courageous people can do this in some settings, it's completely crippling in a company with 250,000 employees. There's no one to help you connect to the bazillion servers you need. No one to help you with errors in file. No one to explain the sea of reports and files you're expected to complete. You are literally completely alone. This is why attrition in the management levels of the Fulfillment Centers is so high. Few people last a full year. There's a running joke that you're an "old timer" if you've made it past 8 months. I used to read Glass Door reviews and think this was just a bunch of negative people airing bad blood. Unfortunately, it's people providing real perspective of what the company is like on the inside. I wish I would have listened to the reviews and that I wouldn't have taken this job.

4.0
Nov 30, 2016
Recommend
CEO approval
Business Outlook

Pros

- Stock package - signing bonus - vacation, PTO, and paid sick time - collaborative

Cons

- asked to do the impossible in small amounts of time with limited resources - low base salary - scope of non-tech roles change often - managers lack in career development knowledge

Viewing 403 - 405 of 209,784 Reviews

Glassdoor has 251,305 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.