Question 1

Is Amazon a good company to work for as a Technical Customer Service Associate (TCSA)?

Accepted Answer

Technical Customer Service Associate (TCSA) professionals working at Amazon have rated their employer with 3.5 out of 5 stars in 60 Glassdoor reviews. This is an average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Technical Customer Service Associate (TCSA) Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Technical Customer Service Associate (TCSA) interview questions at Amazon.

Question 2

Does Amazon pay Technical Customer Service Associate (TCSA) employees well?

Accepted Answer

Technical Customer Service Associate (TCSA) professionals rate their compensation and benefits at Amazon with 3.2 out of 5 stars based on 60 anonymously submitted employee reviews. This is 14.5% worse than the company average rating for salary and benefits. Find out more about Technical Customer Service Associate (TCSA) salaries at Amazon.

Question 3

How happy are Technical Customer Service Associate (TCSA) professionals working at Amazon?

Accepted Answer

77% of Technical Customer Service Associate (TCSA) employees at Amazon would recommend their employer to a friend. This rating has increased by 52% in the past 12 months. Technical Customer Service Associate (TCSA) professionals have also rated Amazon with a 3.4 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 4.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at Amazon?

Accepted Answer

Warehouse Associate (11117), Warehouse Worker (6915), Associate (6212), Software Engineer (6172), Area Manager (5706), Software Development Engineer (SDE) (3520), Fulfillment Associate (3409), Software Development Engineer (3183), Customer Service Representative (3046), Program Manager (2482), Operations Manager (2297), Customer Service Associate (2218), Sortation Associate (1868), Manager (1455), Process Assistant (1422)

Question 5

What are the pros of working at Amazon according to real employee reviews?

Accepted Answer

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19441 reviews)); ""Their health benefits is good and their career choice is helpful to start a new career."" ((in 13248 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7784 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5758 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4853 reviews))

Question 6

What are the cons of working at Amazon according to real employee reviews?

Accepted Answer

"You do work bloody hard and very long hours so there is no work life balance" ((in 10067 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7065 reviews)); "Poor management and it's difficult to get a hold of someone when there's a problem that needs fixing." ((in 6710 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5180 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2419 reviews))

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