Amazon reviews

3.5

60% would recommend to a friend

(209,794 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
5.0
Jan 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Most companies hire people for what they already know and you need to deliver results quickly. At AWS, they hire you if they believe that you can learn and they give you time to learn and build whatever you like on their platform. When you are ready to work with the customers, a big part of the job is continue to learn new things.

Cons

First couple of months is like drinking from a firehose. But it gets better.

5.0
Jan 7, 2019

AWS Program Manager

Recommend
CEO approval
Business Outlook

Pros

You know what your goals are everyday which is what is best for your customer. From here you work your plan backwards and create your deliverables to execute on. I love this, because I get to be innovative and create with my programs so that I can meet customer expectations. Every day I'm at work, I'm working on what is the best solution, not fastest - and this is encouraged. I have great work-life balance, flexibility to work from home, and create meaningful programs that influence our customers and my internal stakeholders.

Cons

This isn't a con, just a challenge you will always have. Amazon can be an ambiguous work environment. If you want hand holding or need micro managing, this company will force you to learn to be self sufficient and independent. Create solutions on your own and find your ideas on your own. If ambiguity scares you, this may not be the place for you.

3.0
Jan 6, 2019
Recommend
CEO approval
Business Outlook

Pros

- Good pay, probably at least the 75th percentile for the industry, probably closer to 85th - Lots of office locations offers a good chance to work where you want to - Good resume boost (much greater response rate to job applications after I worked at Amazon) - Got to work on multiple teams doing entirely different things, meaning I got diversity in office locations, products I worked on, and culture - Lots of smart co-workers. I learned a ton about how tech is developed at scale. Bezos, of course, is a genius. - The smaller offices that are relatively under the radar have much less "Amazonian" culture which, sadly, is a good thing - Stock price is doing well, meaning RSUs are worth more (although if this means your are above your comp "target" they cut down on bonuses, etc. What a great thanks for all the hard work!) - Very product oriented, meaning you get to more clearly see the business/product impact and motivations behind tech. - Non-technical people are especially impressed when you say you work at Amazon. To a regular, non-tech person, Amazon seems to be more impressive than Google or Facebook, even though in the tech world the latter are considered more impressive.

Cons

- Lack of empathy for employees or sense of mission for doing good for the world. This has been a core cultural value from the start, as I learned from "The Everything Store" and other histories of Amazon (e.g., Steve Yegge's blog posts) - Lots of small, employee antagonistic policies--non-competes (I've seen INTERNS have to sign 18 month non-competes), clawing back 2/3 of that year's 401K match when you leave (and it's already an industry low 2%), 5-15-40-40 vesting schedule with the 40s vesting as 20 per 6 months...compare this to the standard 25-25-25-25 vesting schedule with monthly vesting after the first year. - Rather stingy/subpar benefits compared to other big tech companies - Inadequate investment in onboarding. Google and Facebook have 4-6 week bootcamps for new engineers. Amazon...has either a 1 day orientation in Seattle (which sometimes they'll fly out people from other offices, sometimes not), or a subpar wiki you follow on your own. - Lots of janky internal tooling that the company has not invested enough in. Again, I hear about the internal tooling at FB/Google and drool a bit. The downside of a tech company not run by engineers, though the upside is speed and business/product decisions are more emphasized so you can learn more about that. - Frugality Leadership Principle means inane things like paying interns six figure annualized salaries but not paying $25 for a single checked bag on their flights or Lyfts to the airport, no free food but okay with highly paid engineers spending a long time going out to get lunch, sometimes subpar backpacks, stingy $100 annual employee discount only after you spend $1000 on items shipped and sold from Amazon (which is less than half), no free Prime, etc. - Warehouse Employees are treated horribly (just Google it), and the little antagonistic policies make it clear they'd treat us engineers like that if they could. Dystopian when Jeff Bezos is the world's richest man - Corporate and bureaucratic at larger offices - Kool aid/cult-like obsession with Leadership Principles which end up weaponizing them, since multiple LPs oppose each other ("Dive Deep" vs "Bias for Action") so just about anything can be justified or opposed via the LPs. Not as bad as the cult around, say, consulting companies like McKinsey but still kinda bad. - Very inconsistent experiences across teams and orgs. Some teams I was on were absolutely wonderful and amazing, others were miserable. This is true to some extent in all big companies but much more so at Amazon. It really is roulette.

Viewing 457 - 459 of 209,794 Reviews

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