Amazon Customer Service Representative (Work From Home) reviews

4.1

92% would recommend to a friend

(41 total reviews)
avatar

Andrew Jassy

100% approve of CEO

69% positive business outlook

Customer Service Representative (Work From Home) employees have rated Amazon with 4.1 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Customer Service Representative (Work From Home) professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Representative (Work From Home) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

41 reviews
1.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Paid training, easy to learn and work schedule is flexible as long as you sign up right away for the shift you want.

Cons

Seasonal employment, you're lied to about being kept on or transferred based on performance. They don't go off your performance metrics or involve your manager in that process. Luck of the draw on if you are kept or your contract ends.

Viewing 4 - 6 of 41 Reviews

Glassdoor has 251,986 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.