Amazon reviews

3.5

60% would recommend to a friend

(210,064 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 210,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
1.0
May 11, 2013
Recommend
CEO approval
Business Outlook

Pros

If you become a "blue badge" the benefits are pretty decent. You get excellent medical/dental/vision for an affordable cost, and you receive RSUs (Restricted stock units) which vest after 2.5+ years. You also become entitled to a monthly performance bonus (based on how the building as a whole performed) and if you work for AmazonFresh, you will receive extra money from a tips pool.

Cons

The working environment is pretty harsh. All direct functions (picking, packing, shipping, etc.) have production rates which are closely monitored by a computer system. If you don't make rate, the computer will automatically write you up (3 write ups and you're gone). Most managers on site are inexperienced and micromanage employees. Picking is the most common function, and your average picker speed-walks distances between 10 to 20 miles per shift. So the job is extremely physically demanding. The base pay is OK considering the industry, but for the amount of work you do you'll quickly feel like you're not being payed what you're worth. Also, don't expect to be promoted, as you'll be always competing with every other employee, and Amazon does not promote based on tenure-ship.

2.0
Apr 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive-- as long as the stock price continues to climb. Turnover is high so there are plenty of opportunities for promotion. In the fulfillment centers Controllers work with a high degree of independence.

Cons

Turnover is high which hurts continuity and effectiveness. 60-70 hour work weeks are the norm rather than the exception. Management is often verbally abusive and behaves with a sense of entitlement. Financial consolidation and reporting is a nightmare as it's a patchwork of Excel workbooks tied together with buggy VBA code. Finance tools available at every other medium to large business are non-existent. SOX compliance terrified me given absence of tools to establish effective control of assets and inventory.

4.0
Apr 1, 2013
Recommend
CEO approval
Business Outlook

Pros

-Awesome coworkers; They keep a really high bar, at least for SDEs. Ownership is a real thing; not just management-speak. Every SDE gets to own the entire service/product and has insight and input into every step - requirements gathering, design, development, deploy and maintainance. This is particularly true in new or relatively young services. Each service is also independent of each other. In most aspects, this leads to a startup culture within the big organization. At the same time, being a large organization allows great shared platforms and technologies to be used by all the mini-startups within the company.

Cons

Lots of management hires from outside the company recently; a recent trend is to crowd out engineers out of meetings. Not sure how it is going to impact the culture long term. Another big con is the compensation. Performance reviews and compensation revisions don't go hand-in-hand. Compensation change follows a really opaque process; with the end result being most pay hikes are paltry, even with great perf review scores. Only saving grace is the stock grant you get on joining and vests over 4 years. That is why so many people leave after 4 years - there is big drop in effective comp at the end of 4 years. In short, if you are joining Amazon, remember that you are basically negotiating salary for 4 years; not just the first year.

Viewing 637 - 639 of 210,064 Reviews

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