Amazon reviews

3.5

60% would recommend to a friend

(210,098 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 210,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
1.0
Jul 4, 2009
Recommend
CEO approval
Business Outlook

Pros

I believe that company has no respect for it s employees nor does it have trust of its employees I felt obligated to show for work not compelled.

Cons

Everything about the company is a let down , I was promised great benefits only to told I had to pay for 80% after they hired me

2.0
Mar 29, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a big company with amazing brand recognition. The company is doing very well; not said about many companies in these hard economic times. If you truly enjoy working very hard and put most of your energy into your work this is a great place to work. There are no nine to five jobs at amazon. It is a great place to work if you are truly committed to self-development-don't expect the company to teach you how to do your job. You will be surrounded by people who are bright and future focused...there isn't time to get caught up in the past.

Cons

Work/Life Balance is of no importance to the leadership. The company doesn't implement any programs to allow the people working there to feel respected or valued. Compensation: Your first two years with the company are the most financially rewarding...if you accept a job be sure to determine where you are in the payscale. Chances are you may have been placed at the top of the pay range, which will ultimately lead to a very small increase to your base wage. Development: Regardless of your position, your development must be owned by you. The company offers very little opportunity to develop your skills. The value placed on education is very high.

3.0
Mar 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Amazon is cutting edge, innovative, well recognized, and a market leader. They have shown the world they not only can survive amongst a very competitive landscape, but thrive in a down market. That is due to world class operations, relentless focus on margin improvement, and a very frugal internal attitude. As others have mentioned, due to the speed and lean environment, it's somewhat in a disarray internally which leaves mountains of opportunity for self-starters to make immediate impacts to the bottom lines. Opportunities to move within the company are good and encouraged which expose you to the full scope of the business thus deepening your understanding of how all the pieces fit together, what works, and what does not.

Cons

The chaotic lean environment. On the pro side it leaves loads of room for opportunity to make a difference, which is possible. Just when you think you've made a difference by performing 15 different tasks to accomplish a goal (10 of which were not really yours to do, but you did them because there was no one else to pick it up), everything shifts in frequent re-orgs. Resources are lost, roadmaps change dramatically, documentation is poor to non-existent, which causes lost momentum that sucks the life out of you. The lack of processes and routines. This is not true for 100% of the company, but is for many areas that one would think a company of 10+ years would have nailed. The constant reorganization of teams and leaders breaks any continuity that was established prior to the reorg. I was dumbfounded when I learned that a certain team in the company had absolutely no idea of the steps it took to issue a payment to a supplier. I think they thought it was all black magic. Project processes were another area that some key development teams made up as they went and changed quarterly. This created loads of knee-jerk reactions for many teams impacted across the company and challenged goodwill with internal relationships. HR could care less about employees. Loads of lip service from the HR teams to make you think they care. Like many other groups in the company, their individual teams don't seem to talk to one another, or know each other for that matter. It is as if each team has blinders on and they only know and perform only their function in strict confines. There is lots of "that's not my job" attitudes. As an example, I witnessed on more than one occasion where great performers took international assignments only to return to leave the company because the company did nothing to help reintegrate the employees. What I heard is that HR managers and recruiters did nothing to assist these employees returning from their assignments, each one saying it was not their job. It was left to the employee to figure it out themselves. So after the company spends tens of thousands of dollars to move staff around the world yet the company expects nothing in return? How dumb is that? Below market pay. Amazon is known for paying below market in terms of base salary yet expects people to work at least 50 hours per week. Many teams due to them being lean require 60+ hours a week. HR sells the entire compensation package with stock which can be great in a up market and if you live in the US. The odd thing is the mixed message they send with it: the stock makes you an owner of the company but because they call it comp, they expect you to sell each time you vest. I would rather have a larger base pay. Amazon is no different than other companies in that it has it's own dysfunctions. If you have an iron will and a high tolerance for stress, you will do well there. Use the company as much as it uses you and it will be a happy relationship.

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Glassdoor has 251,705 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.