Amazon reviews

3.5

60% would recommend to a friend

(210,098 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 210,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
2.0
Mar 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Amazon is a brand-name company which looks excellent on a resume. It will probably give you an inside shot at joining a good startup when you're ready to move on. You get a fair amount of freedom in how you do your job. The base pay is decent for the Seattle area, if perhaps not so much nationally. And most of the non-management people I've come across will go out of their way to be helpful.

Cons

Employee retention is bad, which should give you a lot of clues. In fact, sometimes I wonder if management doesn't want to retain employees beyond two years so that they don't have to pay out all of the restricted stock. I mean, there are no cash bonuses anymore that I know of, and the raises -- if you're fortunate enough to get one -- probably won't even keep pace with inflation. As others have said, the non-salary benefits are poor in comparison to other large companies. Your actual workspace is very spartan, and good luck getting a fast laptop or desktop and a monitor that does better than 1280x1024. There is a vast amount of crufty old code sitting around the backend databases and systems that nobody wants to touch, the original perpetrators of which are long gone, and management often does not have the foresight to rewrite. If you take a job here, keep in mind that you might suddenly find yourself assigned to maintain this pile, even if you have never done Perl or C++ in your life and you were supposedly hired to work on something else. For the most part, developers double as operators, so have fun wearing the pager while you're at it. Getting paged while on call should be the exception, but at Amazon, it's the rule. There is a lot of homebrew and non-standard technology in use which is usually poorly documented and difficult to use in any case, and if you're familiar with doing things the way that the rest of the industry does, you might find yourself frustrated.

4.0
Feb 21, 2009
Recommend
CEO approval
Business Outlook

Pros

1. Customer focus is truly priority #1 throughout the organization. 2. Long term focus of management means consistent message and direction. 3. Plenty of smart people, and very few places for the "dead weight" to hide. 4. Very easy, and expected, to rotate through various functional areas of the company. Most people switch roles at least every 2 years.

Cons

1. Extremely detail oriented culture. It is expected (and considered a strength) that management "dive deep" into all details. This can be very trying at times. 2. Organization is very lean in terms of staffing. While there is the argument this can drive innovation, and has positioned the company well in the current economic climate, it means there is ALWAYS more to do than time to do it. You need to be able to draw your line (in terms of what you are willing to give) and hold to it while delivering on the top priorities. 3. Not the place to go to be "developed". It's very much a "sink or swim" type of culture. The expectation is to hire smart people and then it's up to them to deliver and make their way through the organization.

2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

The name: working for Amazon is instantly recognizable. Amazon does amazing things for it's customers. You will definately get challenged.

Cons

There is no employee support. Areas of the business are segregated and managed according to the personalities of the leaders for that area. Compensation is targeted differently for different groups and employees are expendable. Employee investment is minimal. Benefits suck for the price. Pay mix is so stock heavy that, even at entry individual contributor levels, you are constantly watching a stock price you cannot affect in a meaningful way, waiting for your vest dates to make major purchases and pay property taxes. It does not contribute to a feeling of ownership, it must be what prison is like, marking the days.

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Glassdoor has 251,705 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.