Amazon Support Engineer II reviews

3.8

79% would recommend to a friend

(137 total reviews)
avatar

Andrew Jassy

70% approve of CEO

63% positive business outlook

Support Engineer II employees have rated Amazon with 3.8 out of 5 stars, based on 137 company reviews on Glassdoor. This indicates that most Support Engineer II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

137 reviews
4.0
Nov 27, 2024
Recommend
CEO approval
Business Outlook

Pros

If you can handle the fast pace work and constant changing environment, this is the job for you. A can do attitude and creative and flexible mind can get you moving up fast and give you options to transfer into any role you wish. I was hired as L4 and promoted in about a year to L5. My manager quickly asked if I was interested in a manager role and when I said no he gave me options for a sideways transfer that would included increased pay and further options to move to a higher job level. They even provide training programs to help you reach those goals.

Cons

The "Always Day 1" motto is no joke. If you can't keep up with the pace and burn out fast, or be able to take on tasks that move outside of your expertise then this may not be the company for you.

4.0
Jun 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Cutting edge technologies. Great learning experiences every day. No boring or easy day at work.

Cons

Less base salary than market, Shares make a bog component but their value fluctuate.

5.0
May 20, 2024
Recommend
CEO approval
Business Outlook

Pros

* Great development opportunity * Great team mates * Exposure to state of the art technology and tools * Great environment for fast paced people

Cons

* Workload can get pretty difficult to manage

Viewing 13 - 15 of 137 Reviews

Glassdoor has 251,663 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.