Amazon Support Engineer II reviews

3.8

79% would recommend to a friend

(137 total reviews)
avatar

Andrew Jassy

70% approve of CEO

63% positive business outlook

Support Engineer II employees have rated Amazon with 3.8 out of 5 stars, based on 137 company reviews on Glassdoor. This indicates that most Support Engineer II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

137 reviews
5.0
Aug 1, 2023

Prety good

Recommend
CEO approval
Business Outlook

Pros

Good development opportunity Good culture Semi-good benefits

Cons

Low 401k Matching Low raises bureaucracy

3.0
Jun 26, 2023

OpsTechIT

Recommend
CEO approval
Business Outlook

Pros

Quick Career advancement, however this position is a dead end.

Cons

OTS is on the decline. Expect more layoffs or hostile work environments until enough folks quit. Org is moving to a virtual help desk model.

Viewing 22 - 24 of 137 Reviews

Glassdoor has 251,705 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.