Amazon Technical CS Associate reviews

3.4

47% would recommend to a friend

(137 total reviews)
avatar

Andrew Jassy

48% approve of CEO

48% positive business outlook

Technical CS Associate employees have rated Amazon with 3.4 out of 5 stars, based on 137 company reviews on Glassdoor. This indicates that most Technical CS Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Technical CS Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

137 reviews
2.0
Oct 19, 2025

A third class work environment

Recommend
CEO approval
Business Outlook

Pros

Currently nothing . No pros are there other the years it has become the worst company in customer service.

Cons

Everything about the process in cons .

2.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly team Good pay Good benefits

Cons

Your just another agent. Not enough time to cover when bad weather happens. No introduction to the company is done. (You’re just another agent for the time being) Also very micromanaged

3.0
Jul 23, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Timely payment Sodexo coupons NSA OT

Cons

Hectic after doing it continue for few years

Viewing 7 - 9 of 137 Reviews

Glassdoor has 251,782 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.