Is Amazon a good company to work for as a Technical CS Associate?

Technical CS Associate professionals working at Amazon have rated their employer with 3.4 out of 5 stars in 137 Glassdoor reviews. This is a lower than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Technical CS Associate Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Technical CS Associate interview questions at Amazon .

Does Amazon pay Technical CS Associate employees well?

Technical CS Associate professionals rate their compensation and benefits at Amazon with 3.3 out of 5 stars based on 137 anonymously submitted employee reviews. This is 11.4% worse than the company average rating for salary and benefits. Find out more about Technical CS Associate salaries at Amazon.

How happy are Technical CS Associate professionals working at Amazon?

47% of Technical CS Associate employees at Amazon would recommend their employer to a friend. This rating has decreased by 22% in the past 12 months. Technical CS Associate professionals have also rated Amazon with a 2.6 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11119) , Warehouse Worker (6915) , Associate (6212) , Software Engineer (6173) , Area Manager (5706) , Software Development Engineer (SDE) (3520) , Fulfillment Associate (3409) , Software Development Engineer (3184) , Customer Service Representative (3046) , Program Manager (2482) , Operations Manager (2298) , Customer Service Associate (2218) , Sortation Associate (1868) , Manager (1456) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

""Pay is good but not worth the asks made from IT and how they are treated"" ((in 19458 reviews)); "Their health benefits is good and their career choice is helpful to start a new career." ((in 13236 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7717 reviews)); "It's a very huge company all around the world and it keeps satisfying its employees with a good salary." ((in 5774 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4851 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10057 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7059 reviews)); "Their management is poor and has many problems that you may have never seen before." ((in 6676 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5206 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2427 reviews))

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Amazon Technical CS Associate reviews

3.4

47% would recommend to a friend

(137 total reviews)

Andrew Jassy

48% approve of CEO

48% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

2.6

Work/Life balance

Technical CS Associate employees have rated Amazon with 3.4 out of 5 stars, based on 137 company reviews on Glassdoor. This indicates that most Technical CS Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Technical CS Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

137 reviews

1.0

Jul 7, 2025

Low Pay, High Pressure

Cs associate

Recommend

CEO approval

Business Outlook

Pros

No Pro's - You dont even get recognized.

Cons

Low Pay, High Pressure - Nothing exciting,

4.0

Jul 5, 2025

Job Review – Customer Service Associate at Amazon

Cs associate

Recommend

CEO approval

Business Outlook

Pros

Working as a Customer Service Associate at Amazon was a rewarding experience. The role provided a fast-paced environment that honed my problem-solving and communication skills. Amazon's emphasis on customer obsession encouraged me to consistently deliver high-quality support across various channels.

Cons

High call volumes can be challenging during peak seasons Strict adherence to schedules and KPIs

4.0

Jun 27, 2025

Good

Cs associate

Recommend

CEO approval

Business Outlook

Pros

Good workspace and great environment

Cons

No cons as it depends on person to person

Viewing 10 - 12 of 137 Reviews

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Amazon Technical CS Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low Pay, High Pressure

Job Review – Customer Service Associate at Amazon

Good

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