Amazon Tier I Support Engineer reviews

3.6

51% would recommend to a friend

(603 total reviews)
avatar

Andrew Jassy

39% approve of CEO

44% positive business outlook

Tier I Support Engineer employees have rated Amazon with 3.6 out of 5 stars, based on 603 company reviews on Glassdoor. This indicates that most Tier I Support Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Tier I Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

603 reviews
4.0
Apr 3, 2026

Good place to work

Recommend
CEO approval
Business Outlook

Pros

• The salary is not bad for a warehouse associate. • Plenty of overtime opportunities. • Plenty of PTO + vacation hours + UPT (unpaid time). • Great benefits such as tuition reimbursement. • Allowed headphones.

Cons

• Can be very physically demanding.

Viewing 1 - 3 of 603 Reviews

Glassdoor has 251,997 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.