Amazon Virtual Customer Service Representative reviews

3.6

63% would recommend to a friend

(214 total reviews)
avatar

Andrew Jassy

72% approve of CEO

53% positive business outlook

Virtual Customer Service Representative employees have rated Amazon with 3.6 out of 5 stars, based on 214 company reviews on Glassdoor. This indicates that most Virtual Customer Service Representative professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Virtual Customer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

214 reviews
3.0
Nov 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Convenient being at home, good pay, provides equipment. Good amount of hours. Wondering co-workers always willing to help even if they don’t know for sure what is going on.

Cons

Training is not as long as it needs to be, never on one set team always switching around, Not good communication.

Viewing 202 - 204 of 214 Reviews

Glassdoor has 251,900 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.