Amdocs reviews

3.7

68% would recommend to a friend

(13,171 total reviews)

Shimie Hortig

64% approve of CEO

56% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Aug 29, 2013
Recommend
CEO approval
Business Outlook

Pros

There is a lot of potential: - Amazing, sharp, clever people as far as the eye can see - There's a lot of very interesting work which needs to be done - Champaign is a great town to live and work in - Health benefits are great - Pay is on the lower end of competitive for the market overall, though mid-range of competitive for the area - There are a handful of groups doing some neat things - The customers of Amdocs are some of the best in the world to work with - Bonuses are great, or so I'm told

Cons

Amdocs is suffering from chronic mismanagement, and abuse of workers is rampant. - On-call schedules result in very frequent long (more than 50 hours) work weeks - Resistance to change is excessive and arbitrary, and nepotism abounds - Ratio of managers to workers is almost 1:2 (and actually is in some areas). - Applications in use are ancient and aging, corporate doesn't want to spend the money to fix the problem, so instead they hire people to perform data fixes 24/7 instead of actually fixing the bugs. - People in management reserve the right to demand your presence on a "bridge" at any hour of the day, regardless of your plans. - Those who are hired as programmers are often only used in a tier-3 support capacity. - All of the above problems lead to a stagnation in personal growth and skill-atrophy. - Management doesn't want to hear what you think or want, they only want you to do as you're told and pick up the phone when you are called. - Management always hearkens back to when things were much, much worse whenever a problem arises, and then uses that as a pretext to avoid solving the problem. - The company chases people away in droves and then chooses not to back-fill those positions. This makes fewer people do the same amount of work. - The company uses the word "professional" to mean "do what I say without question," and they do so repeatedly at all levels of management.

3.0
Jul 8, 2013

Working more with less

Recommend
CEO approval
Business Outlook

Pros

Hours are good, paid vacation, fair benefits,

Cons

Focus on problems, non technical individuals make financial decisions and cut costs constantly.

3.0
May 22, 2013
Recommend
CEO approval
Business Outlook

Pros

enhanced knowledge business wise (mainly in telecom) and one can get onsite opportunities. open door policy.

Cons

technical knowledge gets restricted due to product orientation.

Viewing 448 - 450 of 13,171 Reviews

Glassdoor has 14,279 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.