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America First Credit Union

Engaged Employer

America First Credit Union reviews

3.5

56% would recommend to a friend

(538 total reviews)

Thayne Shaffer

81% approve of CEO

55% positive business outlook

America First Credit Union has an employee rating of 3.5 out of 5 stars, based on 538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

538 reviews
4.0
Apr 10, 2018

Level 5 Teller

Recommend
CEO approval
Business Outlook

Pros

For an entry-level job, this is probably the best job around. Benefits for 30-hour employees, higher pay than working fast-food, and flexible schedules that can work around a school schedule. It is easy to move up in the company and get higher paying jobs. Highly recommended.

Cons

The downside is that the compensation, while above most other entry-level positions, is not the best. There is a semi-high turnover rate because of this. I feel as though they make up for this by offering benefits, but unless you move up in the company it will stay fairly low.

4.0
Apr 10, 2018
Recommend
CEO approval
Business Outlook

Pros

There is a lot to mention on this portion. I love the schedule flexibility of this department that has allowed me to go to school full-time while working part-time here and another part-time internship. I also love the health benefits package, 401k options (after 1 year), the work culture, the people I work with, the management. Really, it's been awesome to work here.

Cons

Realistically, the only negative thing I can think of personally is the pay. In my last department of AFCU I had a career path so I got raises. I don't get raises here and the pay/hr has been rough to deal with. However, that is the only bad part of my job I can think of.

5.0
Apr 9, 2018

Level 4 Teller

Recommend
CEO approval
Business Outlook

Pros

I LOVE working at America First. Every time I talk about my work I always have positive experiences to share. My managers treat me with equality and respect. I enjoy my coworkers, we are all friends at this branch. There is so much room for me to grow at AFCU and opportunities to learn. I love that so much. Ive never had a job where you weren't stuck at one level. I love helping members be more financially stable.. They feel better than when they came in and that gives me such satisfaction. I'm so thankful for a job that I feel important and responsible in. The pay gets better as you go and that's an incentive as well. I love afcu.

Cons

Sometimes the members will give us a really hard time about their financial situation when it is not our fault. We are just here to help. We get the brunt of a few situations and that's hard. I try not to take it to heart.

Viewing 367 - 369 of 538 Reviews

Glassdoor has 540 America First Credit Union reviews submitted anonymously by America First Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if America First Credit Union is right for you.