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      America's Best

      Engaged Employer

      America's Best reviews

      2.9

      37% would recommend to a friend

      (1,496 total reviews)
      avatar

      Alex Wilkes

      35% approve of CEO

      31% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.0

      Work/Life balance

      2.9

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      2.4

      Compensation and benefits

      America's Best has an employee rating of 2.9 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have an average working experience there. The America's Best employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Oct 23, 2012

      America's Best

      Optician
      Recommend
      CEO approval
      Business Outlook

      Pros

      They do a good job of work around and with a school schedule; and there is a great work environment,

      Cons

      Was not very impressed at all by the upper management.

      3.0
      Oct 7, 2012

      It pays the bills

      Receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are flexible with the hours

      Cons

      Open on Sundays Long shifts Its Retail not Medical

      2.0
      Jul 24, 2012

      Upper level Management has lost sight of what it means to care about customers and employees.

      Optometric tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hours are reasonable. Unlike other retail stores, AmBest stores are not open until late at night.

      Cons

      The incentives program for anyone not not selling specs is low in comparison to those who are "opticians". Adequate training is not provided for the average store associate. It's pretty much a learn-as-you-go environment. The company seems to be all about the numbers and really does not seem to understand how to make policies that promote customer satisfaction. The NPS system is ridiculous. There has to be a more accurate way of gauging customer satisfaction.

      Viewing 1486 - 1488 of 1,496 Reviews
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      ReviewsAmerica's Best reviews

      Glassdoor has 1,516 America's Best reviews submitted anonymously by America's Best employees. Read employee reviews and ratings on Glassdoor to decide if America's Best is right for you.