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American Airlines

Engaged Employer

American Airlines Associate Analyst/Analyst, IT Operations Help Desk reviews

3.2

39% would recommend to a friend

(5 total reviews)
avatar

Robert Isom

22% approve of CEO

39% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Career opportunities

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

2.1

Compensation and benefits

Ratings by demographic groups

Reviews by job title

5 reviews
3.0
May 9, 2023

Great bene

It help desk
Recommend
CEO approval
Business Outlook

Pros

Great benefits, decent pay, good work life balance

Cons

Seniority and bid based schedule

4.0
Feb 27, 2023

IT Help Desk Analyst

It help desk technician
Recommend
CEO approval
Business Outlook

Pros

Good experience Entry level into IT department Flight Benefits Great Health Benefits

Cons

Hard to get days off Schedule not very flexible

1.0
Oct 12, 2022

Micromanaged

It help desk
Recommend
CEO approval
Business Outlook

Pros

- Free flights but you don’t get enough time to use them, they’re also on a non rev basis so it can be a little stressful. - Shift times are flexible, 4 -10’s or 5 - 8’s

Cons

Go get a job at an Amazon fulfillment center instead you might be treated better

Viewing 1 - 3 of 5 Reviews
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American Airlines reviewsAmerican Airlines Associate Analyst/Analyst, IT Operations Help Desk reviews

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