American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
5.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work it was fun

Cons

Not much overtime to pick up

4.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

*Non-rev flight tickets; *Ability to drop shifts; *Ability to pickup shifts

Cons

*Salary low; *Hard to find people to pick up shifts (small station); Can be hard to travel

Viewing 82 - 84 of 8,800 Reviews

Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.