American Airlines reviews

3.6

63% would recommend to a friend

(8,805 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
3.0
May 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible time/days, decent pay, some freedom, benefits. Being outside a plus, usually. Multiple work areas, can move around, can earn more, almost unlimited hours avail. with trading.

Cons

Horrible local management, promotion and leadership skills almost non-existent. Focus is on not spending money, period. Customer service basically irrelevant. Corporation has become just a tool for self enrichment by a select few, business/service is a non-issue.

3.0
May 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Work Schedule, travel, and hope of retrirement pension.

Cons

management/employee ratings are low, red tape bureaucracy, losing money without true goals of profit, Spend it or lose it budgets, too many chiefs not enough indians = heavy mid management.

4.0
Apr 27, 2010

Great family environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a good place to work

Cons

salaries are well below market.

Viewing 8686 - 8688 of 8,805 Reviews

Glassdoor has 9,931 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.