American Airlines reviews

3.6

63% would recommend to a friend

(8,802 total reviews)
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Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Mar 3, 2009
Recommend
CEO approval
Business Outlook

Pros

The flexibility of your schedule as a flight attendant is probably the best perk. Also, the travel benefits are good, if you can find a seat on a flight...they are usually full. We still have a pension and the union will fight to keep it at all costs even though the industry is getting rid of pensions left and right in Bankruptsy.

Cons

Management is completely in the fog about justifying why they need to take million dollar bonuses, but claim they need more givebacks from employees because we can't make a profit. Employees gave back millions of dollars to save the company from bankruptsy...but have received nothing back, even though management takes millions in bonuses every year.

2.0
Feb 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Steady job, schedule flexibility, time off.

Cons

pay cuts, management bonuses, extremely long hours with few tools to satisfy customers.

5.0
Feb 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Everyone is treated the same way. Mostly fairly. I've noticed that lately the entire staff is more polite, friendlier and seem to be happier, and those that weren't in the past - well I don't know where they are now because I haven't heard their voice over the phone lately. Interesting...

Cons

I'm not sure because I haven't seen the comparisons yet, but I hear-tell that we're the lowest paid Flight attendants.

Viewing 8725 - 8727 of 8,802 Reviews

Glassdoor has 9,928 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.