American Airlines reviews

3.6

63% would recommend to a friend

(8,805 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
5.0
Jun 11, 2015

temp review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very nice to experience, let offer more services, good customer service

Cons

to be upgraded to best

5.0
Feb 17, 2015

The feeling of Family

Recommend
CEO approval
Business Outlook

Pros

The cheap flights are great. Can go anywhere in thr USA. Family atmosphere so you WANT to go to work.

Cons

Shift work with early 5am starts and midnight finishes. Not enough days off with their 424241 rota.

5.0
Jan 8, 2015
Recommend
CEO approval
Business Outlook

Pros

If you love travelling the world, then AA is an employer you should consider. I have been treated extremely well in my department and the people are lovely!

Cons

The salaries are a little low and I'm not the main breadwinner in our family, so I am cool with what I get paid. It's fairly typical for airlines to pay lower salaries. I cannot see the point in moaning about salaries as everyone has choices in life. Don't take the job if you don't like what they are going to pay you! Yes, you will get more elsewhere, but would you still be able to fly First Class on a long-haul flight or free in Economy? I think you have to decide what is important to you.

Viewing 8734 - 8736 of 8,805 Reviews

Glassdoor has 9,931 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.