American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Feb 6, 2026

Good job for travel.

Recommend
CEO approval
Business Outlook

Pros

Good travel benefits, schedule flexibility, work life balance. Job is very easy.

Cons

Gone for days at a time, erratic and unpredictable schedule when new. Low pay when starting out Poor company management, lack of vision, low profitability compared to competitors,

4.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule at base maintenance. Good benefits

Cons

Most work is done at night, therefore most job positions are midnight shift. Holidays and weekends are covered as well so you may have to work them for many years.

Viewing 112 - 114 of 8,800 Reviews

Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.