American Airlines reviews

3.6

63% would recommend to a friend

(8,809 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Feb 2, 2026

toxic

Recommend
CEO approval
Business Outlook

Pros

can see the world. or maybe just the US as itll be hard to get international trips.

Cons

toxic coworkers, toxic management, toxic passengers

3.0
Feb 1, 2026

Average

Recommend
CEO approval
Business Outlook

Pros

Good salary and benefits, good location also

Cons

Quantities KPI minded rather than the process of the job

Viewing 130 - 132 of 8,809 Reviews

Glassdoor has 9,936 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.