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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

46% would recommend to a friend

(1,091 total reviews)

William J. Fehrman

34% approve of CEO

51% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

AEP was an awesome company when I joined. I worked with smart people, roles were defined, busy work kept to a minimum. It wasn't perfect but I felt it was the best employer I have worked for. Everyone worked hard and we were dedicated to providing excellent customer experience. To this day, I am not clear on what our Board was thinking when they blew up the organization. I guess you just don't know what you have until it's gone.

Cons

Today, our systems are incredibly slow, very buggy and require data be re-entered several times. That means, every time the data changes in one system, you have to manually change it in every other system. There are tons of off-line spreadsheets and graphs to help us track metrics. Our new CEO indicated his intent to standardize and improve processes across the enterprise. That was months ago....

1.0
Mar 11, 2025

Used to be a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone works well as a team. Truly want you to have the tools for success.

Cons

CEO rules with an iron fist. He only cares about shareholder value. Whenever he talks about safety, employees, or customers it is obvious he’s just paying lip service.

Viewing 130 - 132 of 1,091 Reviews

Glassdoor has 1,248 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.