Is American Express a good company to work for as a Risk Director?

Risk Director professionals working at American Express have rated their employer with 3.9 out of 5 stars in 148 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Risk Director Jobs at American Express now and start preparing for your job interview by browsing frequently asked Risk Director interview questions at American Express .

Does American Express pay Risk Director employees well?

Risk Director professionals rate their compensation and benefits at American Express with 3.7 out of 5 stars based on 148 anonymously submitted employee reviews. This is 5.3% worse than the company average rating for salary and benefits. Find out more about Risk Director salaries at American Express.

How happy are Risk Director professionals working at American Express?

72% of Risk Director employees at American Express would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Risk Director professionals have also rated American Express with a 3.7 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (545) , Software Engineer (505) , Director (492) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (416) , Senior Manager (389) , Senior Analyst (293) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (190) , Product Manager (181) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2667 reviews)); "Amex offers great benefits as well and you can tell they care about their employees." ((in 1561 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 993 reviews)); "Good pay and very free" ((in 765 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 646 reviews))

What are the cons of working at American Express according to real employee reviews?

"low salary not tech oriented" ((in 487 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 432 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 211 reviews)); "Limited growth opportunities and learning" ((in 117 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 88 reviews))

Skip to content Skip to footer

Notifications

American Express

American Express Risk Director reviews

3.9

72% would recommend to a friend

(148 total reviews)

Stephen J Squeri

88% approve of CEO

70% positive business outlook

Ratings by category

4.1

Culture & values

4.1

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.5

Career opportunities

2.9

Senior management

Director Risk employees have rated American Express with 3.9 out of 5 stars, based on 148 company reviews on Glassdoor. This indicates that most Director Risk professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Director Risk professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

3.0

Aug 18, 2012

An okay place for average performers; communication skills are valued more than analytical skills in most functions

Risk manager

Recommend

CEO approval

Business Outlook

Pros

It can be a good place to work for those who want to stick around for a long time.

Cons

Compensation is rather flat across performance bands; top performers and piggybackers are given marginal differences

5.0

Oct 12, 2011

Good Company - Sane people, work-life balance

Risk manager

Recommend

CEO approval

Business Outlook

Pros

The company (American Express) has much less drama than many others I hear about, sane reasonable people, work-life balance (aka 40-50 hours a week depending on job, and typically more towards 40).

Cons

Like any big company, change is slow. I also think there should be more investment in infrastructure (from both technical and people).

3.0

Sep 25, 2011

Upper management unable to make decisions.

Risk manager

Recommend

CEO approval

Business Outlook

Pros

- Easy going for NY (depends on the department) - Opportunity to move around in the company and do different things.

Cons

- Pay is not great. - Lots of people working long hours doing pointless things. - Sometimes the number of hours worked matters more then what you do. - To advance it matters more how long you have been with the company rather then what you have done or how smart you are.

Viewing 142 - 144 of 148 Reviews

Jobs at American Express

Director, Strategic Partnerships - Fintech

Director of Operational Resilience

Director - Technologies

Director - Software Engineering - Global Dining

View all Director Risk Jobs

American Express reviews FAQs

American Express reviews American Express Director Risk reviews

American Express

American Express Risk Director reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

An okay place for average performers; communication skills are valued more than analytical skills in most functions

Good Company - Sane people, work-life balance

Upper management unable to make decisions.

Jobs at American Express

American Express reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at American Express

American Express reviews FAQs