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      American Express

      Engaged Employer

      American Express Risk Director reviews

      3.9

      72% would recommend to a friend

      (148 total reviews)
      avatar

      Stephen J Squeri

      88% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Culture & values

      4.1

      Diversity & inclusion

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      2.9

      Senior management

      Director Risk employees have rated American Express with 3.9 out of 5 stars, based on 148 company reviews on Glassdoor. This indicates that most Director Risk professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Director Risk professionals compared to other employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      148 reviews
      1.0
      Sep 28, 2008

      Amex is a great place to work if your spouse has lots of money.

      Risk manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Life Balance. 4 weeks vacation + 4 flex days in the summer. Work here if your spouse is independently wealthy and you don't need the money.

      Cons

      Pay is terrible. Never had the money to take a vacation and enjoy the time off. Top down management was very stifling. Any new ideas were blown off. No transparency for promotions and boss didn't care to think about my long term career at Amex. No visibility to high impact projects. Didn't feel appreciated or recognized by leadership. Didn't take advantage of my skills either. They didn't know how to promote good people either. Anytime I suggested to get some skills I thought could help me in my job, I got shot down. Any interaction outside of my team was viewed with suspicion and discouraged.

      5.0
      Jun 14, 2008

      Great place to work

      Risk manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work environment in my last 2 groups has been great (Risk and Service Engineering). Overall, a great workplace (the one exception that I know of being the call center, and even that isn't too bad compared to other call centers). The "work-life balance" is good (a la, they typically don't expect you to work much more than 40 - 45 hours a week. Vacation time is reasonably plentiful, etc. Also, it is a very good place to work, and while it is difficult to get the large promotions from within, it is very possible (as compared to other companies, where I would be surprised if it were less possible).

      Cons

      I'm not sure, but I suspect that compensation is only "average". Also, like other large companies, there is a fair amount of bureaucracy, red tape, time wasted in meetings, etc. However, I don't think this is specific to only American Express, but rather, all large companies.

      Viewing 145 - 147 of 148 Reviews
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      Glassdoor has 22,057 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.