American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits Bonus if you qualify Hard to grow within the company

Cons

Compliance dings. Managers not on one accord. Constant changes and not being notified.

1.0
Mar 17, 2024
Recommend
CEO approval
Business Outlook

Pros

If you work near or in the office they had a 15$ lunch credit for food every day for the cafeteria

Cons

toxic management Sets their card members up for failure those who are paying the platinum fees $695 are getting the same access to booking assistance as all other card product types. Cancel culture. CEO offered work from home but is now firing everyone who occupy those positions. As an employee of American Express you are not given discounts on the annual fees of the credit card.

Viewing 301 - 303 of 18,648 Reviews

Glassdoor has 22,007 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.